Privacy Policy

This Privacy Policy explains how Theme Soup processes personal information when you use themesoupuncle.beauty or contact us about our notary-related services. It describes the kinds of information we collect, the purposes for which we use it, and the circumstances in which it may be shared.

Policy guidance

This introduction outlines the general scope of data handling, user rights, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Details

Email contact
Telephone contact
+27 74 342 4696
Postal address
2 Brighton Place, South Beach, Durban, 4001
Privacy contact

Subject to applicable law, you may ask to access, correct, update, or delete personal information we hold about you, and you may object to certain processing or request restriction in limited cases. Some requests may not be granted where we must keep information for legal, contractual, or security reasons.

Available rights depend on the nature of the data and the legal basis for keeping it.

To make a privacy request, provide enough information for us to identify the relevant records and understand the nature of the request. We may ask for additional details before responding. If a request cannot be fully actioned, we will explain the reason to the extent permitted by law.

Requests are handled after we confirm identity and assess any legal limits that apply.

Personal data is retained for the period needed to handle enquiries, provide services, maintain records, meet accounting or legal requirements, resolve disputes, and support security and audit needs. When data is no longer required, we delete it, anonymise it, or archive it in a restricted form where retention is still necessary.

We keep information only for as long as it is needed for the relevant purpose or legal obligation.

When this policy is updated, the revised version will apply from the date it is posted or otherwise made available on the website. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it.

We may revise this notice to reflect legal, technical, or operational changes.

Data collection and cookies

How information is collected, used, and controlled

01

Information We Collect

We may collect identifying details, contact information, enquiry content, appointment or service details, and technical information such as device data, browser type, log data, and approximate location derived from network information. Where relevant to notary-related enquiries, we may also process information contained in documents or messages that you choose to submit.

The categories of information depend on how the site is used and what services are requested.
02

Sources of Information

We receive personal data when you complete forms, send messages, request services, or otherwise interact with the website. We also collect certain data automatically through server logs, cookies, and similar technologies, and we may receive information from service providers that support the operation of the site.

Information may come from direct submissions, site activity, and limited technical records.
03

Types of Cookies

Cookies may be session-based or persistent. They are used to keep the site functioning, remember basic preferences, support security measures, and understand how visitors use the website. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

We use a limited set of cookies for operation, security, and basic analytics.
04

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality, form handling, or security features. Essential cookies are used to keep the website operating and cannot usually be disabled through the site itself.

Browser settings and device controls can be used to limit or remove non-essential cookies.
01 · Purpose

How We Use Information

We use personal data to respond to enquiries, manage appointments or service requests, communicate about matters you raise, maintain website security, monitor performance, keep records, comply with legal and regulatory obligations, and improve the reliability of our services. We may also use information to prevent misuse of the website and to support internal administration.

Each processing activity is tied to a specific operational or compliance need.
02 · Sharing

Service Providers

We may share information with trusted service providers that support website hosting, maintenance, communications, analytics, document handling, or other operational services. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.